Casino Premises Changes to Legislation
Option 3, which would remove the ratio entirely, was the only option which generated projections of increased operator GGY from bingo club operators, arcade operators, trade bodies and gaming machine manufacturers. We received projections concerning GGY and the change in overall number of Category B, C and D gaming machines under Options 1, 2 and 3 from a range of stakeholders. As such, the consultation sought to understand if the regulatory framework could be strengthened to ensure that there is a consistent minimum offer of Category C and D gaming machines on cabinet devices in venues across the arcade and bingo sector. However, in recent years there has been a proliferation of space-saving in-fill and tablet gaming machines in arcade and bingo venues. How, if at all, would the approaches taken in Options 1, 2 and 3 impact the ability of business to meet customer demand for gaming machines?
Our team of experts have compiled this guide to help you further understand The UK Gambling Commission and how it benefits your casino experience. Casinos licensed by the UKGC (Gambling Commission) are known for their strict adherence to high-quality regulatory standards. It is based on your gross gambling yield. The statutory levy is a mandatory payment that funds research, education, and treatment related to gambling harm. For small operators, fees start at £4,224, with higher annual fees for bigger operators.
For casino products, this creates specific product design obligations. UKGC’s LCCP Social Responsibility Code 3.4.1 requires licensees to interact with customers showing signs of gambling-related harm. A long-established proprietary casino domain reflects years of continuous operation under a consistent ownership structure. Domain age is one of the lower-weighted components in Domain Score, but it reads differently for casino platforms. When a white-label casino carries WHOIS privacy and a recently registered domain, it can be harder to trace accountability back through the corporate chain. For white-label operations, WHOIS records sometimes reflect the platform provider rather than the licensed operator, or are obscured entirely.
Understanding UKGC Licence Types
We help you find UK licensed casinos, including the latest sites launched with UK Gambling Commissions stamp of approval. This stands for Licence Conditions and Codes of Practice and is the UKGC’s framework for online casinos to follow when it comes to the way they operate. If a game developer provides its games to a UK online casino then it must have its own UKGC licence, with software complying to strict standards as well as many required features incorporated into each game.
Operator licence fees are different for 1968 Act and 2005 Act casinos. We do not intend on changing any of the requirements placed on operators for when a variation to a premises licence may be required. Currently, the Gambling Commission’s guidance to licensing authorities states that an application for a variation of a premises licence will only be required where there are material changes to the layout of the premises.
The third best UKGC casino in our books is Grosvenor Casino. There are over 2,500 games, ranging from slots to table, jackpot, and live casino games. From above-average deposit bonuses to ongoing promotions, this casino knows how to reward players. With such wins as “Best Online Casino Operator” and “Best Mobile Operator,” we see Casumo as a leading UKGC casino.
The interaction design of slot machines and table games creates specific compliance obligations that don’t apply to betting or bingo products in the same way. The LCCP sets out licence conditions and social responsibility codes that all licensees must follow, but some provisions hit casino operators with particular force. Every UK online casino listed here holds a Remote Casino Operating Licence from the UKGC, but licensing is only the starting point. If you manufacture gambling software, but also provide facilities for gambling only in circumstances in which you host those facilities through other operators’ platforms, then you may be eligible to hold a host operating licence. Remote gambling and software technical standards do not apply to the software you provide for overseas operators who are not licensed by the non gamestop casinos Gambling Commission.
The mandatory conditions vary depending on whether the holder of the licence has decided to exercise the extended entitlement, and if not, whether the floor area of the gambling area in the casino is 200m² or more. (3) The maximum number of separate betting positions that may be made available for use at any time in relation to betting machines is determined in accordance with the table below. 5.—(1) This paragraph applies to all premises in respect of which a converted casino premises licence has effect.
We explain the legal position in detail in our guide to whether non-GamStop casinos are legal in the UK. Common examples are licences issued in Curacao, Anjouan or other offshore jurisdictions. The single most reliable check is the UK Gambling Commission’s public register, which lists every business licensed to offer gambling to people in Great Britain. If you are worried that a casino is not properly licensed, you can usually find out in a few minutes.
As well as a fixed numerical maximum, the number of gaming machines must not exceed a specified multiple of the number of gaming tables used in that casino (Regulation 3 of the 2009 Regulations addresses when a gaming table is to be treated as being used in a casino at a particular time) This enables the holder of a converted casino premises licence who wants to utilise the new entitlements to apply to the relevant licensing authority to vary that licence so the casino plan can show the location and extent of any part of the premises which will be a table gaming area. Extended converted casino premises are also a new category of premises which applies to those premises which take up their increased gaming machine allowance. Non-remote linked licences gaming machine technical For online platforms, a remote casino license covers digital operations, and a gambling software license is needed if you develop gaming software.
Many of the responses from outside of industry were strongly in favour of staff alerts but argued that they needed to be complemented by staff training so that they can intervene in a meaningful way. Non-industry responses were supportive of staff alerts being mandated, while views were split across industry. The Behavioural Insights Team’s response to the consultation recommended that voluntary limits that are strongly encouraged are used over mandatory limits as the evidence of the impact of the latter is limited. However, what the mandatory limits should be and how long the cooling-off period should be once the limits are hit prompted a wide range of responses. The government’s preference is for a 30 second minimum cooling-off period, but we would be content with a longer minimum time period if evidence provided in response to the Gambling Commission’s consultation suggests that longer is needed in order to protect players. Other responses from outside of industry thought that the cooling-off period should be longer, with respondents stating either 60 or 120 seconds.
Casino premises
According to data from Health Survey England from 2012 to 2018, 25.7% of those who played on slot (electronic gaming) machines were classified as at-risk gamblers. Should separate table gaming areas of 12.5% or more only be allowed to count towards the total table gaming area for 1968 Act casinos under the new regime? Which approach do you think should be taken in relation to the maximum gambling area for 1968 Act casinos? Should the minimum table gaming area for Small 2005 Act casinos be reduced to 250sqm?
A support initiative committed to helping victims of offshore casino abuse reclaim their funds and rebuild their lives. What the MGA does, what it does not protect, and the recovery options open to you. But an MGA licence is not a UK licence, so GamStop and the UK dispute routes only apply where a brand also holds a UK Gambling Commission licence. A plain-English guide to whether gambling debts can be enforced in the UK. See our overview of your rights with a casino not on GamStop. If you have already lost money there, you may still have options.
Subsequent annual fees are due on each anniversary of the licence issue date. The first annual fee is due 30 days after the licence is issued and is reduced by 25%. In 2024–25, 3,491 personal licence applications were submitted, with 95% processed within eight weeks. Personal licence applications require identity documentation, address history, employment history, a police report, a credit report, and (in some circumstances) a statement of assets and liabilities. In the 2024–25 reporting year, 156 new operating licence applications were submitted and 75% were processed within 16 weeks. Small-scale operators (SSOs) may be exempt from the PML requirement and instead hold an Annex A authorisation.
Sixty-seven per cent of respondents to this chapter of the consultation stated that ‘cash-out’ Category D slot-style machines should be required to move to an age-restricted area. The government’s position is to proceed with the introduction of an age limit on ‘cash-out’ Category D slot-style machines. The vast majority of respondents (96%) stated that the government should introduce an age limit on ‘cash-out’ Category D slot-style machines of 18 and over. This chapter of the consultation received 46 responses, mainly from licensing authorities and industry. The consultation asked the following questions on ‘cash-out’ Category D slot-style machines. However, we will not mandate that these machines be moved into age-restricted areas as we do not believe that it is proportionate, considering the lower risk posed by these types of machines.
Government response
- Should ‘cash-out’ Category D slot-style machines be required to move to age-restricted areas in venues?
- Before you gamble, check that the business has a Gambling Commission licence.
- Where the licensing authority grants an application, a person who made representations may appeal.
- The Gambling Commission keeps a public register of every licensed gambling business at gamblingcommission.gov.uk/public-register.
- The effect of this requirement is to limit the principal activity on the premises to the provision of facilities for a particular type of gambling activity.
In December 2023, the Gambling Commission launched a new ‘Tell us something in confidence’ service to report criminal and suspicious activity in the gambling industry. As part of the gambling laws in the UK, licensees must obtain and verify the identity of a customer before permitting them to gamble. Personal licenses cover the key personnel of gambling businesses. The local authority is in charge of determining all the premises’ fees.
Domain Score’s WHOIS transparency component looks at whether a casino domain’s registered ownership is publicly visible. One that doesn’t can drag down the Domain Scores of multiple seemingly unrelated casino brands. A proprietary casino platform gives the operator direct control over the technology stack, including SSL configuration, DNS management, and the security infrastructure that Domain Score assesses. A casino can have fully certified RNGs and simultaneously carry a poor Domain Score driven by weak SSL configuration. The licence authorises games of chance, which includes slots, table games like blackjack and roulette, and live dealer products delivered via video stream.
It means the UK safer-gambling rules do not bind it, GamStop self-exclusion does not reach it, and the UK complaints and dispute-resolution route is not available to you for that site. A licence badge that is a flat image with no working link to the regulator is unverifiable by design. A number that cannot be verified at source is not evidence of a licence; it is just a number printed on a page. Players regularly find that an offshore number returns as expired, as belonging to a different company, or as not licensed at all when run through the issuer’s own checker.
Under this option, for every device with higher maximum staking there would be a lower maximum staking machine of equivalent size and nature available to customers. The same rule would apply to all other gaming machine device types. This is in addition to a 9 percent increase in the overall number of B3 machines, representing approximately 900 machines across the total AGC estate. Projections on the impact of this proposal for the AGC sector suggest there will be a 10 percent reduction in the number of Category C machines and a 20 percent reduction in the number of Category D games, in-fills, and tablets. The increase in Category B machines will enable bingo halls to better meet customer demand and will likely result in greater GGY.
Another large arcade operator estimated that a B3 cabinet gaming machine generates c.£600 per week, per machine. Evidence provided by arcade operators and the industry trade body Bacta suggested that this option would likely have a small but negative impact on GGY for many operators. The vast majority of responses came from industry representatives and local authorities, however, we also received a small number of responses from academics and individuals with lived experience of gambling-related harm. The evidence generated was diverse and was indicative of the varied positions of stakeholders, primarily arcade and bingo operators and licensing authorities.
That accountability is exactly why we only ever feature UKGC-licensed casinos on CasinoReg. A casino with a valid licence has agreed to rules on fairness, security, responsible gambling and player-fund protection, and can be investigated, fined or shut down if it breaks them. A UK Gambling Commission licence is the single most important thing to check before playing at any online casino. Knowing how to check if a UK casino is UKGC licensed is the most important thing any UK player can do before depositing real money online.
As such, any change in the composition of gaming machines which results in a higher share of Category B machines will represent an uplift in GGY for operators. While we have no direct evidence on the rate of gambling harm for those participating on gaming machines in bingo and arcade venues specifically, we can use net expenditure and session length data to consider the possible risks of gambling harm. The rationale for considering this option is primarily to ensure that a truly balanced offer of gaming machines is available to customers following the loosening of restrictions from 80/20. We propose that an operator must notify the licensing authority of their intention to increase their number of gaming machines.